FAQs

O Reilly Return Policy (10 FAQs)

O Reilly Return Policy (10 FAQs)

If you’re looking for answers to your questions about O’Reilly’s return policy, you’ve come to the right place. We’ve compiled a list of the most frequently asked questions about our return policy, so you can get the information you need and get back to shopping.

 

What is O’Reilly’s return policy

If you’re not satisfied with your O’Reilly purchase, you can return it within 30 days for a full refund. We want you to be satisfied with your purchase, so if you have any questions, please don’t hesitate to contact us.

 

How do I return an item to O’Reilly

If you’re not happy with a product that you purchased from O’Reilly, we’re here to help make it right. You can return most items within 30 days of receipt for a refund. To process a return, please follow these steps:

1. Go to our Returns Portal and log in with your order number and email address.

2. Select the items you wish to return and the reason for the return.

3. Once your return is authorized, you’ll receive instructions on how to print your return shipping label.

4. Pack up the items you’re returning and attach the shipping label. Drop off the package at your local UPS store or other shipping carrier.

5. Once we receive your return, we’ll process your refund and send you an email confirmation. Please note that it may take a few days for the refund to show up on your credit card statement.

We want you to be satisfied with your purchase from O’Reilly, so if you have any questions about returning an item, please don’t hesitate to contact us.

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What is the O’Reilly return policy for opened items

The O’Reilly return policy for opened items is as follows:

If you are not satisfied with an item that you have purchased from us, you may return the item within 30 days of the original purchase date for a full refund of the purchase price. Shipping and handling charges are non-refundable.

To return an item, please contact our Customer Service Department at 1-800-888-2800 to obtain a Return Authorization Number. This number must be prominently displayed on the outside of the package when returned. Items returned without a Return Authorization Number will not be processed.

Please note that we do not accept returns of items that have been damaged or abused.

 

I received a defective item from O’Reilly, what should I do

If you have received a defective item from O’Reilly, you have a few options. You can either return the item to the store for a refund or exchange, or you can contact O’Reilly customer service to resolve the issue. If you contact customer service, they may be able to send you a replacement item or offer a refund.

 

My item was damaged in shipping, how do I return it to O’Reilly

If your item was damaged in shipping, you can return it to O’Reilly for a refund or exchange. To start a return, please contact our Customer Service team at 1-800-889-8969 or visit our Returns Portal. You will need to provide your order number, the damaged item’s SKU or product title, and a description of the damage. Once your return is authorized, you will receive instructions on how to return your item. Please note that we do not accept returns for items that were damaged due to customer error.

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I need to return an item to O’Reilly, but don’t have my receipt, what should I do

If you need to return an item to O’Reilly but don’t have your receipt, there are a few options available to you. You can either call customer service at 1-800-OREILLY and explain the situation, or you can go into a store and speak to a manager. If you have the item in question with you, they may be able to process the return without a receipt. Otherwise, they may be able to look up your purchase history using your name and address and issue a refund that way.

 

What is the time frame for returns at O’Reilly

O’Reilly has a great return policy – you can return most items within 90 days of purchase. This gives you plenty of time to make sure you are happy with your purchase. If you need to return an item, simply bring it back to the store or contact customer service to arrange a return.

 

Are there any restocking fees for returns at O’Reilly

It is common for stores to charge a restocking fee for returned items, especially if the item is not in its original condition. O’Reilly does not charge a restocking fee for returns, as long as the item is in its original condition. This policy makes it easy for customers to return items that they are not satisfied with.

 

I bought an item on clearance at O’Reilly, can I still return it

If you bought an item on clearance at O’Reilly, you may still be able to return it. However, there are a few things to keep in mind. First, clearance items are usually final sale, so you may not be able to get a refund. Second, you will likely only be able to return the item if it is in new, unopened condition. Finally, you may have to pay a restocking fee. So, while you can probably return a clearance item from O’Reilly, it’s not guaranteed and there may be some hassle involved.

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I bought an item online from O’Reilly, how do I return it

If you need to return an item that you purchased from O’Reilly, you can do so by mail or through their website. To process a return by mail, you will need to include your invoice and the reason for the return. You can also initiate a return through their website by logging into your account and selecting the item that you would like to return. If you have any questions about the return process, you can contact O’Reilly customer service for assistance.

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