5 Below Return Policy (10 FAQs) - TellBostonMarket.Top

5 Below Return Policy (10 FAQs)

If you’re not happy with your purchase from 5 Below, you can return it within 60 days for a full refund. Here are the answers to some frequently asked questions about the 5 Below return policy.

What is the return policy for 5 Below

If you are not satisfied with your purchase from Five Below, we will gladly accept your return within 30 days of the purchase date. Returns must be accompanied by the original sales receipt and be in new, unused condition with all original tags attached.

How long do I have to return an item to 5 Below

If you’re not happy with something you bought at Five Below, we want to make it right! You can return or exchange any item, for any reason, within 30 days of the date of purchase.

What items are non-returnable to 5 Below

Items that are used or damaged are not eligible for return. This includes items that are missing parts or have damaged packaging. If you attempt to return an item that is not in new and unused condition, 5 Below may refuse the return or charge a restocking fee.

How do I return an item to 5 Below

If you need to return an item to 5 Below, you can do so by bringing the item back to any 5 Below store, or by mailing it back to the company’s returns center. To return an item in store, simply bring the item and your receipt to the customer service desk. If you are returning by mail, pack up the item securely and include a note with your name, address, phone number, and order number (if you have it). Mail your return to:

Can I return an item to 5 Below if it’s been used

Unfortunately, we are unable to process returns for any items that have been used. All of our products are new and sealed when sold, so we cannot resell any items that have been opened or used. We apologize for any inconvenience this may cause.

I bought an item from 5 Below but it’s defective, what can I do

I bought an item from 5 Below but it’s defective, what can I do?

If you’ve purchased an item from 5 Below that is defective, there are a few options available to you. First, you can return the item to the store for a refund or exchange. If the item is no longer available, you may be able to receive a store credit. Additionally, you can contact the manufacturer directly to see if they offer any type of warranty or replacement program.

I lost my receipt, can I still return an item to 5 Below

I lost my receipt, can I still return an item to 5 Below?

The answer is unfortunately no. 5 Below’s return policy requires a valid receipt in order to process a return. This is because the store needs to be able to verify that you purchased the item from them before they can issue a refund. So if you’ve lost your receipt, you won’t be able to return the item.

However, all is not lost! If you still have the original packaging for the item, you may be able to get a store credit by bringing the item back to the store with the packaging. The store associate will then be able to look up your purchase and issue a store credit for the value of the item. So even though you can’t get a refund, you’ll still be able to use the store credit to purchase something else at 5 Below.

What if the item I want to return to 5 Below is out of stock

If the item I want to return to 5 Below is out of stock, I will be refunded the full purchase price. If the item is not in stock, I may be able to exchange it for another item of equal or lesser value.

How will I know if my return was processed by 5 Below

If you’re wondering whether your return was processed by 5 Below, there are a few things you can look for. First, check your credit card or bank statement to see if a refund was issued. If you don’t see a refund there, contact 5 Below’s customer service department and they’ll be able to tell you what’s going on.

I received a gift from 5 Below, can I return it

Yes, you can return a gift from 5 Below if you have the store receipt and the item is unopened.