FAQs

Oldnavy Customer Service Number (10 FAQs)

Oldnavy Customer Service Number (10 FAQs)

If you shop at Old Navy, it’s important to know the customer service number in case you have any questions or problems. This article provides 10 Frequently Asked Questions about Old Navy’s customer service number.

 

What is the customer service number for Old Navy

There are many reasons you might need to contact Old Navy customer service. Maybe you have a question about an item you saw online, or you need to return something you bought in-store. Whatever the reason, Old Navy customer service is here to help.

The Old Navy customer service number is 1-800-OLDNAVY (1-800-653-6289). This number is available Monday through Friday from 8:00am to 8:00pm EST, and Saturday and Sunday from 9:00am to 7:00pm EST.

Old Navy customer service representatives are happy to help with any questions or concerns you may have. So don’t hesitate to give them a call.

 

How can I contact Old Navy customer service

If you need to contact Old Navy customer service for any reason, there are a few different ways to do so. You can call them at 1-800-OLD-NAVY (1-800-653-6289), Monday through Saturday from 8:00 am to 9:00 pm EST or Sunday from 9:00 am to 7:00 pm EST. You can also chat with them online by clicking the “Chat with us” button on their website, or you can send them an email by filling out the form on their “Email Us” page.

 

What are the hours of operation for Old Navy customer service

Old Navy customer service is available Monday through Friday from 8:00 am to 8:00 pm EST. They are also available on Saturday from 9:00 am to 9:00 pm EST, and on Sunday from 10:00 am to 7:00 pm EST.

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How do I reach Old Navy customer service by phone

Old Navy offers customer service by phone at 1-800-OLD-NAVY (1-800-653-6289). Hours of operation are Monday-Saturday 8:00am-8:00pm EST and Sunday 10:00am-7:00pm EST.

 

Is there a live chat option for Old Navy customer service

Old Navy does not currently offer a live chat option for customer service. However, they do offer a few other ways to get in touch. You can reach them by phone at 1-800-OLD-NAVY (1-800-653-6289), Monday through Friday from 8:00 am to 8:00 pm EST, or Saturday and Sunday from 9:00 am to 7:00 pm EST. You can also send them an email through their website’s “Contact Us” form.

 

How do I file a complaint with Old Navy customer service

If you’re not happy with your Old Navy purchase, there are a few ways to file a complaint with customer service. The first step is to reach out to Old Navy’s customer service team either by phone or email. You can find contact information for Old Navy customer service on their website.

When you contact customer service, be sure to have your order number and any other relevant information handy so that they can help you as quickly as possible. Once you’ve reached out to customer service, they will work with you to resolve the issue. If you’re still not satisfied, you can also file a complaint with the Better Business Bureau.

 

How do I return an item to Old Navy customer service

If you need to return an item to Old Navy, customer service is always happy to help. You can return your item either in-store or by mail. In-store returns are easy and convenient. Simply bring your item and your receipt to the Customer Service desk. If you don’t have a receipt, the store may be able to look up your purchase using your credit card. Returns by mail are also easy. Just fill out the return form on the back of your packing slip and include it with your return. Then, simply mail your return to the address listed on the form. That’s it! Customer service will take care of the rest.

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What is the refund policy of Old Navy customer service

Old Navy offers a full refund within 45 days of purchase for most items, as long as the items are unworn, undamaged and have all original tags attached. However, there are some exceptions, such as sale items and personalized items, which are not eligible for refunds. If you are unsure whether an item is eligible for a refund, you can always contact Old Navy customer service for more information.

 

How do I cancel an order with Old Navy customer service

If you need to cancel an order with Old Navy, you can contact customer service by phone at 1-800-OLD-NAVY (1-800-653-6289) or by live chat on their website. You will need to have your order number handy when you call or chat with customer service.

 

How do I track my order with Old Navy customer service

If you need help tracking an order from Old Navy, customer service is available to assist you. You can reach customer service by phone or chat. When you contact customer service, be sure to have your order number handy so they can help you locate your order. You can also track your order online by logging into your Old Navy account. Once you are logged in, click on the “Orders” link to view your order history. From there, you can click on the order number for the order you are trying to track and view its current status.

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