FAQs

Regal Cinema Customer Service (10 FAQs)

Regal Cinema Customer Service (10 FAQs)

1. Are Regal Cinemas open year-round?
2. How many locations does Regal Cinema have?
3. What is the age limit for R-rated movies at Regal Cinemas?
4. Do Regal Cinemas offer group discounts?
5. How can I contact Regal Cinemas customer service?
6. Does Regal Cinema offer online ticketing?
7. Are there any benefits to signing up for a Regal Cinema loyalty card?
8. How do I cancel or change my Regal Cinema tickets?
9. I lost my Regal Cinema tickets, what do I do?
10.Can I bring outside food and drinks into Regal Cinemas?

 

How can I contact Regal Cinema customer service

If you need to contact Regal Cinema customer service for any reason, there are a few different ways you can do so. You can either give them a call at 1-877-REGMAXX (1-877-734-6299), or you can fill out a contact form on their website. If you email them, they will respond as soon as possible.

If you have a problem with your ticket or your account, the best way to reach customer service is through the help center on their website. You can search for your issue and find a solution, or contact customer service through the form on the right side of the page.

No matter how you choose to contact Regal Cinema customer service, they will be happy to help you with whatever you need.

 

What are the hours of operation for Regal Cinema customer service

The customer service hours for Regal Cinema are Monday through Friday 9:00am to 9:00pm EST. They are closed on weekends.

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How do I file a complaint with Regal Cinema customer service

If you have a complaint about Regal Cinema, their customer service department can be reached by phone at 1-888-943-2828 or by email at [email protected]. When you contact customer service, be sure to have your Regal Crown Club card number and purchase information ready so they can look up your account.

Regal Cinema takes complaints seriously and will try to resolve the issue as quickly as possible. In most cases, they will be able to refund your purchase or offer a replacement ticket. If you are not satisfied with the resolution, you can ask to speak to a manager.

 

I was mistreated by a Regal Cinema employee, whom do I contact

If you were mistreated by a Regal Cinema employee, you would need to contact their corporate office. The corporate office would then investigate the situation and take appropriate action.

 

I never received my refund from Regal Cinema, what do I do

If you believe that you are owed a refund from Regal Cinema, there are a few steps that you can take in order to try and obtain your refund. First, you should reach out to customer service at Regal Cinema and explain your situation. It is possible that there was an error and your refund was never processed. If customer service is unable to help you, you may need to reach out to your credit card company or the company that issued the gift card that you used to purchase your tickets. If you paid for your tickets with cash, you will likely need to file a small claims court case in order to get your refund.

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How do I cancel my Regal Cinema membership

If you’re not satisfied with your Regal Cinema membership, you can cancel it at any time. Here’s how:

First, log in to your account on the Regal Cinema website. Then, click on the “My Account” tab and select “Membership.” From there, you will be able to view your current membership status and cancel your membership.

If you have any questions or need assistance, you can contact Regal Cinema customer service at 1-800-262-7158.

 

How do I contact Regal Cinema if I have a question about my order

If you have a question about your order from Regal Cinema, there are a few ways to get in touch with them. You can either call their customer service line at 1-877-REG-Movies, or you can fill out the form on their website under the “Contact Us” tab. If you need to speak to someone in person, you can always visit your local Regal Cinema and speak to a manager.

 

I was charged twice by Regal Cinema, what do I do

I was recently charged twice by Regal Cinema. I’m not sure what to do about it. I called customer service and they were no help. Has anyone else had this problem? What did you do?

 

My Regal Cinema gift card isn’t working, what do I do

If your Regal Cinema gift card isn’t working, don’t worry! There are a few things you can do to troubleshoot the issue.

First, check to make sure that the gift card hasn’t expired. If it has, you’ll need to get a new one.

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Next, check the balance of the card. You can do this online or by calling customer service. If the balance is zero, you’ll need to add more money to the card.

If the card isn’t expired and there’s still money on it, try using it at a different Regal Cinema location. Sometimes cards can be location-specific and won’t work at all locations.

If you’re still having trouble, contact Regal Cinema customer service for help.

 

How do I contact Regal Cinema if I have a problem with their website

If you have a problem with the Regal Cinema website, you can contact their customer service department. You can reach them by phone at 1-888-934-6904 or by email at [email protected].

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